Exchange is possible for the same item only if item(s) is/are defective or received the incorrect title(s). All defective items and incorrect shipments must be reported and shipped back to us within 5 business days from the date of receipt. You must write to us and an RMA number will be generated for you. Up to $5 of return postage fee will be reimbursed. We will not accept any packages without a clear RMA number on the package. Please write and attach a brief note inside the package explaining the problems you are experiencing along with the six digits order number.
(PLEASE, DO NOT RETURN ANY MERCHANDISE BEFORE YOU ARE CONFIRMED TO DO SO, WE WILL NOT PROCESS SUCH RETURNS AND IT WILL BE DISCARDED)
Order Cancellation
Please send an inquiry to 'order cancellation' in customer support form immediately. Please notice that if the order has already been processed, there is no way we can stop it. You may opt to refuse the delivery. Shipping fees will NOT be refunded.
Return Policy
